P r o j e c t s

We can provide numerous services for CLEC and convergence service providers. Accomplishments to-date include:

· Billing system implementation and administration,

· Call center assessment,

· Call center location studies,

· Training development (call center and technical),

· Employee handbook development,

· Job description development,

· Building location/needs analysis,

· Financial feasibility studies (business plan modeling),

· Complete CLEC implementation time line preparation,

· RFP preparation/analysis for billing services and ACD PBX needs, and

· Provisioning systems implementation.